Relocation of Public Housing Admissions Office and Centralization of Admissions & Occupancy Services
The Northwest Georgia Housing Authority (NWGHA) is committed to improving customer service, increasing efficiency, and providing better access to services.
Effective June 1, 2026, the current Public Housing Admissions Office will be relocated to NWGHA's Housing Choice Voucher Office, which offers a larger and better-equipped space to serve applicants and residents. By combining these two departments, NWGHA is streamlining its Admissions & Occupancy services into one centralized location to better serve our residents and our community.
Beginning on that date, all Public Housing admissions and occupancy functions will be centralized at the current Housing Choice Voucher Office location. Effective June 1, the office will be renamed the Admissions & Occupancy Department.
What This Means
Starting June 1, the Admissions & Occupancy Department will serve as the primary location for all housing admissions and occupancy-related services, including:
- New applications and applicant inquiries
- Waiting list updates
- Eligibility and admissions processing
- Annual certifications and interim recertifications
- Income and household reporting changes
- Transfers and occupancy-related requests
- General resident assistance related to occupancy matters
- New Office Location
Admissions & Occupancy Department (formerly known as the Housing Choice Voucher Office)
201 Watters Street
Rome, GA 30161
Office Hours
Monday - Friday
8:00a.m. - 5:00p.m.
Why This Change Is Being Made
This transition will allow NWGHA to:
- Provide services in a larger and more accessible office space
- Improve efficiency through centralized operations
- Better coordinate admissions and occupancy services
- Enhance customer service for applicants and residents
Important Date
Effective Date: June 1, 2026
Contact Information
Hannah Turner
Chief Operations Officer
706-368-5726
hturner@nwgha.com
www.nwgha.com
We appreciate your cooperation and look forward to continuing to serve our residents and applicants more effectively through this improved service model.
